Monitoring & Reporting

We keep you informed through monthly communication about the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems are tracked, reported and retained for analytical, historical and auditing purposes.

Application Bandwidth Monitoring

Determine if certain applications are compromising your system’s performance by consuming more resources than necessary.

Application Blocking

Prohibit specified computers from running non-business applications.

Application Installation Notification

Receive notification of applications installed on machines.

Asset Management / Hardware Warranty Notification

Through our comprehensive network auditing features, we will keep you up-to-date on software and hardware infrastructure.

Computer Cleanup Wizard

A collaboration of programs that run on machines during the night to fix and/or repair inaccuracies including: spyware management, disk defragmentation, temp files cleanup, virus definitions management and refresh of Windows policies.

Patch Management

We review your machine patch status daily and will schedule patch deployment as needed.

Security Log Monitoring

Daily review of machine security logs to help ensure a safe and secure networking environment.

Virus Log Monitoring

Daily review of machine virus logs to help ensure a safe and virus-free networking environment.

Edge Device Support

Changes to the firewall, router switches and printers (if networked) will be provided at no cost.

Customer Reporting

You will receive an Executive Summary on the first of every month that will show you the health of your network. This comprehensive report features integrated data and operational analysis that is customizable and always available upon request as HTML, Word or Excel files.